9 Cards delivery and custom products
Production and delivery times are estimates unless expressly agreed. You must check artwork, names and contact details before approval. Customer-approved errors are the customer’s responsibility. Personalised goods may be excluded from change-of-mind returns where the law permits. Statutory rights for defective, damaged or incorrect goods remain unaffected.
10 Consumer cancellation rights
Where mandatory consumer law applies, EU and EEA consumers generally have 14 days to withdraw from an online contract. The period generally begins on delivery for goods and when the contract is concluded for services. The right may not apply to clearly personalised cards. Immediate digital-service access may affect the withdrawal right where the legally required consent and acknowledgement have been provided.
How to contact us
Email contact@tapconnect.dk with your order number, a description and photos when relevant.